UDEMY Students FAQS
Live Sessions FAQS
I need to watch LIVE sessions for my certification. How do I access these?
Please return to your course and search for the lecture titled "Let's Get Setup."
You will find this lecture in the first section of your course. This video lecture will give you all the information you need to access the studio platform, purchase your subscription and allow you to begin watching LIVE sessions.
How do I know which LIVE sessions to watch?
For the 200 Hour, 300 Hour, 500 Hour, Restorative, Yin, Children's and Prenatal programs, LIVE Session attendance is mandatory for certification.
Some things to note:
The choice of which sessions to watch is entirely up to you. It is important that you watch the necessary number of LIVE Sessions from start to finish.
Should exceptional circumstances prevent you from attending a specific LIVE Session, a replay option is available. However, under normal conditions, you are expected to watch the sessions live. You do not need to advise us if you are watching a replay, as we have full access to your viewing history.
You can view the complete schedule of upcoming LIVE sessions here.
Before issuing any certificates, we check each student's viewing history to confirm they have met the LIVE Session requirements.
Upon requesting a certificate and paying the related fee, we will review all the information. If you haven't fulfilled all the requirements, the fee will not be returned, and you'll need to reapply once you have met all the criteria.
What should I do if I can't always attend the LIVE sessions?
In exceptional circumstances, such as being in a remote location with poor streaming capabilities or facing childcare challenges, you may view a replay after the Live session concludes.
However, this is an exception and not the norm. We strongly encourage attending LIVE sessions, in real time whenever feasible.
As yoga emphasizes ethics and integrity, we trust our students to honour this provision responsibly.
Please note that we validate all session attendance when certificates are requested.
How many LIVE sessions do I need to attend to obtain certification?
The criteria for live sessions are outlined below:
200 Hour - 5 Live Sessions (in total, not for each part)
300 Hour - 7 Live Sessions (in total, not for each part)
500 Hour - 8 Live Sessions (in total, not for each part)
100 Hour Children's - 4 Live Sessions (in total, not for each part)
85 Hour Prenatal - 4 Live Sessions (in total, not for each part)
50 Hour Yin - 3 Live Sessions
50 Hour Restorative - 3 Live Sessions
If you are unsure how to access the LIVE Sessions, please return to your course and search for the lecture in the first section titled "Let's Get Setup."
This video lecture will give you all the information you need to access the studio platform, purchase your subscription and begin watching LIVE sessions.
How do I log and keep track of the LIVE sessions I have attended?
Your Responsibility: You are required to manually keep a log of all classes you attend. This is crucial because our system does not automatically provide a list to students. We will ask for the details when you apply for certification.
Verification Process: We will compare your manually logged list against our back-end system to confirm your attendance and participation. We are unable to conduct preliminary checks for students due to the large volume of enrollments we handle. With thousands of students, such an approach is not practical for us.
Certification Requirement: Remember, attending certain live classes is mandatory for the program. Your certification depends on this.
Activate Your Access: Please ensure you activate your access to the online studio before proceeding. You'll find a video lecture in the first section of your course labelled "Let's Get Setup" guiding you to the online studio.
Be sure to use the exclusive link to access the online studio, found in the "Let's Get Setup" video lecture. This pricing offer is exclusively for our registered student community.
Why do I need to pay for Online Studio access and Certificate Upgrades?
As a small business dedicated to delivering unparalleled quality in our programs, we want to highlight the exceptional value you receive when enrolling with us. Our courses are offered at a discount of 90% or more compared to mainstream prices, often surpassing them in quality. We provide students the opportunity to access programs that might otherwise be financially out of reach.
We pride ourselves on providing comprehensive, live support and boast a dedicated faculty of Teacher Trainers. It's important to note that from the fees you pay, Udemy retains approximately 60% of the revenue. This significant share impacts our financial model.
Our decision to charge for certification and live access is driven by the need to ensure our school's viability and our commitment to continually producing high-quality content for our students. Our team invests significant time in verifying that students meet all the necessary requirements for completion. This step is essential for any reputable educational institution; without it, certifications would lack credibility. Such measures enable us to preserve the high standards of education and support that our students have come to expect from us.
We understand that every detail matters in your learning journey. Therefore, we emphasize that as adult learners, it is your responsibility to thoroughly review all course details before enrollment. This ensures you are fully informed about the requirements and commitments of the program.
Online Studio Membership
I require assistance with my Online Studio account. Where do I access help?
You can find solutions to all your questions here.
GOYA Membership
Why am I required to register with GOYA?
To successfully complete this course ~ whether you are pursuing Full Certification or Full CE credits, or just wanting the basic Udemy certificate ~ you are required to finish all course components.
This includes the Business of Yoga module (there is an instructional lecture in your course), which is offered exclusively through the GOYA Academy as part of our standing as a Certified Yoga School.
For this reason, enrollment with GOYA is mandatory. There is no alternative pathway, as registration ensures you complete every element of the program as designed. This requirement was clearly stated before purchase and reiterated immediately after enrollment.
Certificates
I have my Udemy certificate, but I would like one from the School as well. How can I make this request?
Within each course, towards its conclusion, there's a section titled "Certificate Request."
Please follow the instructions within the course lecture to successfully request a school certificate. For all school certificate requests, a fee will apply.
I applied for a School certificate. What is the typical processing time for issuance?
We process certificate requests every Thursday, covering all requests received up to and including the end of the day on Wednesday.
The sole exception is during weeks with a holiday; in such cases, processing times are extended by 2 business days.
If the expected processing time has elapsed, and you haven't received your certificate, the following are typical reasons:
Check your SPAM or JUNK folders. There's a good chance they ended up there.
Have you paid the certificate fee? We cannot process any requests until the certificate fee has been paid. Any unpaid requests will be removed after 7 business days. Additionally, we do not individually contact students regarding this, as the guidelines provided in the course(s) are explicit.
Did you fill in the form to make the formal request for your certificate? If not, we would have no information to process. Please return to your course and review the section called "Certificate Request."
I have not received my Udemy certificate. How can I access this?
This aspect is managed by Udemy, and we do not have access to anyone's Udemy certificate(s).
Please reach out to Udemy support for assistance.
How will I receive my Udemy certificate?
When you have completed your Udemy course, you will receive your certificate directly from Udemy, digitally.
How to download your certificate of completion:
1. When all the curriculum items of a course have been completed, the trophy above the course player will change color, and you will see a notification indicating the certificate of completion is ready.
2. Click on the trophy. Then, click Get Certificate to view the certificate.
Resource Hub
Student Resource Hub
Our digital Student Resource Hub is specifically designed for our students.
If you're interested in teaching methodologies, the entrepreneurial aspects of yoga, or any other relevant subject, we've got you covered.
We've developed an extensive online hub for our students to explore.
Still need help?
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